Home » FAQ
Questions & Answers
As always please ask us if you have questions not answered here!
We’re a Small Business and Rental Property Accounting and Tax Compliance service. As an Authorised Tax Agency and Member of Accountants + Tax Agents Institute of New Zealand we can look after all your accounting and tax in a professional manner and ensure full compliance with Inland Revenue. You’ll find Kiwitax accounting and tax return services are easy to use, fairly priced, efficient and timely.
Kiwitax is an excellent choice for small business and rental property owners. Compared to the large accounting firms we’re approachable, friendly, transparent and efficient. Most importantly we’re effective at reducing your tax. We maintain a high level of quality control and our team regularly attend training courses to keep up to date with the latest tax changes.
Sure can. Wherever you are in New Zealand, we can work for you. People from all over New Zealand are using Kiwitax. We keep in touch by email, phone or Microsoft teams. Our clients outside of Napier find communicating with us is easy and any distance between us is not an issue. Of course if you’re in Napier just drop in to our office anytime and say hi.
We liaise with Inland Revenue to ensure you maintain a good relationship plus provide help and assistance with anything that may pop up. As Tax Agents we have a direct line to Inland Revenue and access to Online Services to quickly access information to sort out problems and hurry things along when required.
We have created and continue to improve very thorough step by step systems. This ensures a consistently high quality output for all work. It’s normal for annual accounting jobs to go through a process of over 60 detailed steps before being reviewed by a senior team member. Every single job we do passes through this internal system and nothing goes out the door unless it is absolutely spot on.
We currently have two offices in Napier – One at 38 Bridge Street and another across the road at 1/9 Customs Quay. We do however service clients across New Zealand and regularly hold client meetings via Teams or over the phone. Clients receive the same high standard of service regardless of their location and proximity.
Usually yes. We each have our own group of clients which we work for. Sometimes with team changes or for example when people are on holiday we all pitch in to get your work done in a timely manner. If at any time for any reason you’d like a different team member working for you please let us know.
To make payment easy for our clients, you can choose smaller, more manageable monthly instalments, or one-off payment prior to your work starting. Whatever works best for you.
- Pay on invoice – a one-off payment for your total invoice, due in 14 days, issued when your work is being commenced. Payment methods available include credit card, bank transfer or EFTPOS at our Napier office.
- Pay monthly – your total invoice divided up into monthly instalments, due to be paid prior to your work being commenced. Paid by direct debit through GoCardless.
When accepting or discussing your proposal, please let us know which payment option suits you best and we will get this underway for you. If you have any questions or would like to discuss any of these options further, please ask. We are happy to help!
100% Yes. Thanks for keeping it Kiwi!
No. We’re an independent privately owned business.
No. All our work is done in our Napier offices by our in-house accounting team. We feel this is the best way to ensure high quality of work and to maintain a great level of service.
We believe it’s important to know up-front how much things cost. Our pricing is calculated to accurately reflect the amount of work we do for you. The charge up method many accountants use is open to inefficiency and waste. We think it’s unfair to pass such costs onto our clients.
We originally started in business on 23 November 1999 by providing contract accounting services to Hawkes Bay accountants then eventually began growing our own client base. It was this change that brought about a name change to Easy Tax – Stress-free Tax Returns. Things worked out well and we became an established, healthy business. After several years as Easy Tax we felt an update was required. We wanted to be more identifiable as a New Zealand owned business working for Kiwis so in March 2009 we changed our name to Kiwitax.
A brief list of our business accounting and tax services…
- Annual Accounting & Financial Reports
- Business & Personal Income Tax Returns
- Business Growth Planning
- Cashflow Forecasting
- GST, AIM, FBT Returns
- Provisional Tax Calculations
- Company Incorporations
- All IRD Registrations
For more info please view our tax & accounting services.
For rental property investors we offer a range of helpful services…
- Annual Accounting & Financial Reports
- Property & Personal Income Tax Returns
- Company Incorporations
- LTC Registrations
- Company Annual Returns (for Companies Office)
- Special Tax Code Applications
- All IRD Registrations
- Tax advice and Inland Revenue help
For more info please view Rental Property Services.