Client Satisfaction Survey Results

Up to Date Client Feedback

Having satisfied, returning customers is the key to success for any business. We include a survey card with completed Annual Accounting and Income Tax jobs to ensure our clients are completely happy and to highlight any issues requiring attention. When these cards are returned the results are entered into this survey so you can see exactly where things are at. This is a current, ongoing process and the results are published here frequently.

Please rate how helpful and informative our team has been.

Have you been able to clearly understand our communications?

How happy are you with the time this work took to complete?

Please rate the value for money of the service you've received.

Are you happy with the outcome of your tax return?

Client comments

Here's what our clients also told us...

  • Thank you Jade, Fast, Easy, Clean :)
  • Once again - easy without problems!
  • Excellent service!
  • Great service, thank you!
  • Excellent front desk staff!
  • Thanks very much Kylie! Great service and great advice through the year!
  • Everyone is so friendly and always willing to help :)
  • Nathan & Kylie - Another year of superior service and accessible guidance as I've needed assistance setting up my new business. Outstanding and much appreciated!
  • Belinda has been super to deal with, making it a pleasant experience instead of scary :)
  • Always great to deal with you!
  • Thanks once again to the Kiwitax team! My small business appreciates the personal and individual approach that Kiwitax takes - my ongoing working relationship with Melissa is most re-assuring and I like the way that Kiwitax embraces the individuality and need of a small business. Best Regards!
  • Kiwitax are awesome. Kylie is great to deal with & easy to understand. Jeremy is the same and gives us confidence especially in regards to our investment properties.
  • Margarita is the best person I have had to work with in any service industry in Hawkes Bay. Keep up the good work.
  • My special thanks to Emma who is always replying to my emails without any delays and makes my life easy. Thanks for all the staff including Teuila, for making my accounts without any problems.
  • Thank-you for your help over the last 2 years and for winding up my business.
  • Always find all of your staff kind and considerate, in the manner in which they carry out their tasks. Thanks to them all.
  • Thank you for being our trusted partners
Kiwitax | Stress-free accounting, Let's Chat

Stress-free accounting

Plain English communications, easy friendly systems, helpful people, unlimited free advice, IRD and ACC help Working efficiently ensures reasonable and accountable pricing with zero hidden cost.

Kiwitax | Easy IRD

Easy IRD

Consistently a professional, efficient service. Working with IRD becomes easy. Have your tax returns filed on time and know of any payments and when. Less IRD noise.

Kiwitax | Members of Accountants + Tax Agents Institute of New Zealand (ATAINZ) and Chartered Accountants of Australia & New Zealand (CA ANZ)

Professional team

Members of Accountants + Tax Agents Institute of New Zealand (ATAINZ) and Chartered Accountants of Australia & New Zealand (CA ANZ) ensures professional ethical service.

100% Satisfaction Guaranteed

Kiwitax services are 100% satisfaction guaranteed. If you’re not completely satisfied with our service please tell us. If we cannot put things right to your satisfaction we will provide a full refund. As a genuinely client focused business with many very happy clients we’re positive Kiwitax services will meet your expectations.

Kiwitax | MYOB Dimond Partner
Kiwitax | Xero Gold Partner & Certified Advisor
Kiwitax | BankLink Partner
Kiwitax | Members of Accountants + Tax Agents Institute of New Zealand (ATAINZ) and Chartered Accountants of Australia & New Zealand (CA ANZ)