What our customers say?

Thank you for the awesome feedback everyone!

Jacqui Thomas Ltd

They’re a great team, don’t mind answering blonde questions, and specialise in small businesses. They can set the business up for you and then do as much or as little as you want them to. Their rates are also capped for the year so you don’t get charged every time you need to ask them something. They’re based in Napier so I haven’t actually met any of them personally but have dealt with them a lot by phone and email over the past three years and they’ve always been great.

- Jacqui Thomas

Verschaffelt Engineering

Kiwitax has been looking after my tax returns for over 8 years now. I find their service is friendly and affordable. Not having to do my own returns saves me considerable time and effort. It’s great to have the freedom to get on with my business. 

- Craig Verschaffelt

Warren Clarke

Yes I would recommend Kiwitax, they took me from paying tax to being paid a refund. Yes they paid for themselves. The service was fast and effective with great communication. 

- Warren Clarke

K & S Engineering Ltd

Kiwitax is the best service since sliced bread. I now don’t have the stress of having to come home from work to do book work, it’s done for me. This service, I feel, gives me more time to concentrate on the things I really like doing. The idea of receiving two monthly reports is brilliant as you don’t have to find out at the end of the year as to where you stand financially.

- Sharon & Kevin Reid

Nick Bayley

 Kiwitax provides an outstanding level of service, which is very rare in the business world. They are so easy to do business with and the service they provide is great. Compared with the “regular” accountants Kiwitax is light years ahead. Kiwitax provides a super efficient accounting service and if they say they’ll do something it will be done very quickly which again, is a far cry from the “regular” accountants. Keep up the great work, you’re doing a fantastic job. 

- Nick Bayley

Legge Flooring Ltd

We have found Kiwitax to be very down to earth and they speak in a language everyone can understand, especially those of us with very limited knowledge in the accounting industry. They are always there when you need them and nothing is a problem! We would recommend them to anyone! 

- Donna Legge

Shelley Taylor

What a breeze it has been to use the services of Kiwitax! In the past my experiences with accountants have been confusing and very expensive, so it is refreshing to sit at Kylie’s desk, eat my sandwiches on the run, and a week later have the years returns all completed – and for the first time in years a healthy tax return. Great service and I look forward to many more years ahead with the team at Kiwitax. 

- Shelley Taylor

All-Clean Home & Office

Communicating with Kylie and the team at Kiwitax is a pleasure and they always have time to listen and offer their advice not like our old Accountant who would answer a question with a question and charge the earth. They provide us with tax saving tips and are very prompt with completing our year end records. We use to have to wait for about five months. 

- Ross & Susan Howell

Rapid Flow Ltd

We’re very very happy with services of Kiwitax. Very helpful, informative and professional. We appreciate being treated as individuals rather than just another client. Very approachable, friendly and patient!

- Lenore & Peter Bristow

Bridget Jarvis

Fabulous friendly service with a smile! Always a phone call or email away which makes life easy for someone who’s starting out with their own business. Kylie makes the whole process seem straight forward and stress free. If ever you needed a great team on your side, Kiwitax are the ones to help. I have no hesitation in recommending them. 

- Bridget Jarvis

Jane Kilmister

I have found Kiwitax great to work with, very approachable, friendly and being young – full of new ideas. They are always prompt in replying to my many questions (at no charge). I have definitely saved money on my tax bill since changing to Kiwitax by claiming things I didn’t realise I could claim. I changed accountants through a recommendation of a friend as I didn’t feel I was getting the most out the money I was paying in accountant’s fees. I would have absolutely no hesitation in recommending Kiwitax to other small businesses like my own. 

- Jane Kilmister

Recreation Therapy Services

In my first year of operation, I chose Kiwitax services as Kylie and Brena offer a friendly service that removes the jargon and riddles from a somewhat daunting task. Their personable approach, flexibility, and reasonable fees are particularly unique, and I look forward to continued business with Kiwitax. 

- Sonya Henderson

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Social Reviews

Client Satisfaction Survey Results

Up to Date Client Feedback

Having satisfied, returning customers is the key to success for any business. We include a survey card with completed Annual Accounting and Income Tax jobs to ensure our clients are completely happy and to highlight any issues requiring attention. When these cards are returned the results are entered into this survey so you can see exactly where things are at. This is a current, ongoing process and the results are published here frequently.

Please rate how helpful and informative our team has been.

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Please rate the value for money of the service you've received.

Are you happy with the outcome of your tax return?

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